Shipping & Returns
Shipping Address and Method Accuracy
Please verify the shipping address is complete and correctly provided. Any deliveries sent to a wrong address provided cannot be recovered. The shipping address submitted is the address items will be shipped to. Walt Evans Decorators, Inc., also known as, paradefloatstuff.com is not responsible for missed or misdirected deliveries
Walt Evans Decorators, Inc. is not responsible for
Delivery Times
Expedited shipping methods do not affect our order processing time. However, expedited shipping will shorten the time it takes for UPS or US Mail to get your order to its final destination once it is picked up from our warehouse.
The following example illustrates this concept: An order is placed on a Thursday at
Shipping
We ship via United Parcel Service and
Free Shipping
Orders over $100 shipped to the
ParadeFloatStuff.com will NOT refund shipping on all future orders because the Free Shipping method was not chosen. We will assume the customer chose UPS Ground and ship the order accordingly.
International Shipping
We do ship orders internationally. Our website has the capability to take international orders. For customers in other nations, it may be best to communicate via email so we can obtain the best shipping methods and make sure orders are delivered in a timely manner with reasonable shipping costs. International customers will be responsible for shipping costs, all duties and taxes and any other product or shipping related
Returns
Due to the seasonal and fragile nature of our products, we do not accept returns.
Shipping Problems
If an item arrives damaged or defective, please call us at 1-888-446-7621 or notify us at orders@paradefloatstuff.com within 72 hours. We will work with the respective carrier for
It is imperative that customers open newly received shipments to insure all items ordered have been correctly delivered. We will do our very best to get missing products left out of the shipments to our customers in time for the event if possible.
Order Changes
We will do all we can to change orders after they’ve been placed at a customer’s request and before an order has shipped. We can, at times, alter the shipping destination while the shipment is en-route for UPS shipments at the customer’s request for an additional fee. This change usually adds additional shipping days to the shipment.
We will not refund shipping charges for customers who neglect to choose the free shipping option during checkout. The refund costs us additional credit card transaction fees. We will also not refund any discounts customers neglect to take advantage of during the checkout sequence.
Get In Touch
Walt Evans Decorators, Inc.
8812 N County Rd 225 W
Brazil, Indiana USA 47834
Call us at: 888-446-7621
Fax us at: 812-203-0315
Email: info@paradefloatstuff.com
Email: orders@paradefloatstuff.com
BUSINESS HOURS
Monday-Friday: 9 am to 5 pm Eastern!
CLOSED on Weekends (We're at the parade--of course!)
Need driving directions? It helps to call and set an appointment first. If you do decide to drive, use this helpful Google Map.
CALL US OR SEND AN EMAIL IF YOU HAVE A QUESTION. THANK YOU FOR CONSIDERING PARADE FLOAT STUFF.
